Terms Of Use

A. Definitions

“Advisors”or “Partners”- SEBI registered RIA’s that have partnered with the Platform to provide cash market stock investment and trading advisory services through the Platform

“Platform” –  Website / App and other channels of consultation 

“Users” / “Clients” – Registered and Unregistered customers of the Platform 

“Meeting” / “Consultation” / “Advisory” – Interaction between the Advisor and User through the Platform vis Call / Chat / Live Session / Email / Messaging services or any other mode of communication delivered through the Platform

“Fee” – Advisory service charges as set by the Advisor. It is a Per minute fee charged by the Advisor on which  there is Revenue share between the Platform and the Advisor.

“Services” shall mean the services offered and provided by Stocktok & the listed Advisors and shall also include the services offered and provided by group companies or subsidiary or third parties to the users on the Platform

B. Use & Access to the Platform

1. By using the Services of Stocktok, you are confirming that you are above the 18 years of age and legally eligible to enter into a legally binding contract, enforceable under Indian law, including the Indian Contract Act, 1872. If you are not eligible as per the Indian Contract Act, 1872, then please discontinue use of the Platform and leave now. If you believe that a person under 18 may have provided us with personal information, please contact us at support@stocktok.ai
2. In order to access the Platform Services on the Platform and your account on the Platform (“Account”), You will have to register on the Platform by providing details including but not limited to mobile number, mother’s name, father’s name,email address, password, date of birth, gender, Permanent Account Number (PAN), Aadhaar, signature, marital status,nominee details, cancelled cheque, photograph and video recording, etc. and other information as may be required by the Company from time to time.
3. Your Account will be activated once Company and/or undertakes your KYC verification as applicable on the Platform in accordance with the Know Your Client (“KYC”) guidelines and/or circulars and/or communications issued by the Securities and Exchange Board of India (“SEBI”), respective Exchanges (National Stock Exchange of India Limited and BSE Ltd.), Depositories(Central Depository Services Limited and National Securities Depository Limited) from time to time based on the information provided by You including personal information
4. Subject to compliance with the terms and conditions, The Company hereby grants you a non-exclusive, limited privilege to access and use this Platform. You agree to use the Platform only: (a) for purposes that are permitted by the Terms; and(b) in accordance with any applicable law, regulation or generally accepted practices or guidelines.
5. You accept and are aware that you are solely responsible for maintaining the confidentiality of your account information at all times. If there is any unauthorized use of your Account, you agree to notify us as soon as possible. In the event that you fail to comply with this provision, we will not be liable for any loss or damage
6. If there is any change in the account information, you shall promptly update your account information to Stocktok. Stocktok would rely on the most recent information provided by you
7. You acknowledge that you are allowing us to track your investment and other financial and non-financial details through this Application including your Advisor Meetings and interactions
8. You acknowledge that you have allowed Us to track & record your interactions with the Advisors on the Platform over Call / Chat / Text / Email / Video or any other channel of communication facilitated by the Platform (Meetings / Consultation) and your response to the Advisor’s advice such as Buy / Sell / Hold actions, Ratings, Reviews, Feedback etc. You authorise Stocktok to access,collect, store, and use such data for providing the Services in accordance with the Company’s Privacy policy
9. You agree not to, directly or indirectly, copy, reproduce, distribute, publish, transmit, modify, adapt, translate, frame, deep-link, or otherwise exploit any portion of the Platform or its Content, or Services from the Platform. You may download and use the Platform solely for your personal, non-commercial use
10. You agree not to use the Platform in any manner that could damage, disable, impair, or adversely affect the Platform or interfere with any other user’s use, legal rights, or enjoyment of the Platform. You further agree not to remove, obscure, or alter any copyright notices, trademarks,disclaimers or other proprietary rights notices contained in the Content downloaded or derived from the Services of the Platform
11. You acknowledge and agree that Stocktok is not responsible for the availability or content of any third-party websites linked from the Application. You are encouraged to review the terms of use of such third-party websites before accessing or registering with them. Stocktok makes no warranties, express or implied, regarding the information, services, or products available through these third-party websites, including without limitation, warranties of merchantability, fitness for a particular purpose, title, or non-infringement
12. You shall not violate any applicable laws, statutes, ordinances, rules, regulations, or orders of any governmental or regulatory authority, domestic or foreign; infringe upon any intellectual property rights, privacy rights, publicity rights, or other rights of any person or entity; or breach any term or condition of these Terms
13. You shall not use the Company’s, it’s Advisors, Partners, its affiliates’, group companies’, or subsidiary companies’ registration details, certificates, or general information to induce the public to engage in business or trading activities with you. Additionally, you shall not engage in any sales, advisory, or transactional activities, or misrepresent the products or services offered to the other Users and public under the name or title of the Company, its associates, affiliates, group companies, or subsidiary companies
14. Stocktok may delist you or block your future access to the platform or suspend or terminate your registered account if it believes, in its sole and absolute discretion that you have infringed, breached, violated, abused, or unethically manipulated or exploited any term of these Terms and Conditions
15. The Company reserves the right to refuse access to the Platform to new Users and any such user who has been suspended, disqualified, debarred and/or removed by the Company for any regulatory and/or statutory authority reason whatsoever shall not been entitled to avail the Platform Services
16. You agree to abide by the Terms, Offer documents, Investor application form, Risk Profiling, Disclosure documents and any other information provided by you on and through the Platform for the provision of the Platform Services, the money you invest is from Your bank account (primary holder’s bank account in case of investment account held jointly), and the same is from legitimate sources and remitted through approved banking channels
17. You are prohibited from selling, trading, or otherwise transferring your account to another party or impersonating any other person for the purpose of creating an account with the Platform.
18. You shall be solely responsible for any and all financial or non -financial decisions or investment decisions taken by you based on the Services of the Platform and its Advisors and the Company shall nowhere be responsible for any loss or harm incurred by you due to the investment activities carried out by you. You agree to make an informed independent investment decision and expressly agree that the use of the Application is at your sole risk.
19. Stocktok and its employees and Partners may contact you by phone, email, SMS, or any other form of electronic communication regarding your registration, advisory, and transactions or for any other specified or non-specified purpose. This consent overrides any registration for DNC/NDNC and agrees to take steps to deregister from the DND list and shall not hold Stocktok liable for non-receipt of SMS. You can always opt to stop receiving any or all such communications or delete your account from the mobile application, or by writing to support@stocktok.ai

C. Services

By registering, you are allowed to get services offered by Stocktok and it’s Advisors. Stocktok.ai (the “Platform”) is a fee-only stock advisory platform operated by Think GoRapid Technologies Pvt. Ltd. (“Go Rapid”). The Platform primarily (“Primary Service”)connects Users with SEBI-registered investment advisors (“Advisors“) who provide cash & F&O market stock advisory services (“Services”) through various channels, including the Platform’s website, app, and communication tools (collectively, the “Platform”)

The term “Advisory” described on the Platform (mobile app/website) effective from January refers to the interactions between the Advisors and Users / Clients using the Platform.

• Users can register and schedule consultations with Advisors using the Platform’s “Book Meeting” feature.
• Consultations can be conducted via calls, chats, live sessions, emails, or messaging apps.
• Advisors charge Users a per-minute fee for consultations.
• The primary focus of consultations is to provide Users with buy/sell/hold recommendations and answer their cash & F&O market investment and trading queries

Fees:

• The platform clearly explains the fee structure based on Advisor-determined per-minute rates
• Users can understand the total cost based on the chosen consultation duration and Advisor’s fee

Please note that Stocktok has the right to charge fees to its client for the use of its application and / or services. Stocktok may alter its fee structure as it deems appropriate at its sole discretion from time to time, and you will be adequately informed prior to such changes. All charges and fees shall be exclusive of taxes and all Government taxes including but not limited to GST shall be payable by you. All charges shall be non-transferable.

Stocktok may also  offer other Services over and above the Primary Services which may include but not limited to :  Provide users with access to information focused on financial and capital market products and services including but not restricted to publication of the data and recommendations provided by the SEBI registered research analyst and investment adviser regulated third party services with potentials to earn the fair returns and related services.

It is the user’s responsibility to obtain access to theplatform, and that access may involve third-party fees (such as subscription fees and / or airtime charges etc)

It is reiterated that Stocktok is acting as a platform provider and list SEBI registered Advisors to provide a Fee based advisory services, publishes the data, recommendation and services offered by the SEBI registered research analyst, investment adviser and third party. 

Investments in the Securities market are subject to market risks. Read all the related documents carefully before investing. The Services offered on the Platform are for illustration only and are not recommendatory. Registration granted bySEBI, membership of BASL and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors..

As a User, you understand and agree that by availing of the Services, you will be bound by our Privacy Policy, and that any information you provide on the Application will be shared with our Group Companies, Advisors, Agents and Partners, who will store your data within Indian jurisdiction as per applicable laws.

As part of the Platform Services provided to you, after availing such services, you agree to provide honest feedback/review about the Advisors, your interactions and  the Platform, if required by the Company.

D. User Covenants

1. You agree and confirm to avail and receive promotional materials and/or special offers from Stocktok through email or SMS and/or Social handles and/or any other permitted mode
2. The User hereby agrees, confirms and acknowledges that Stocktok or it’s Advisors or third-party providers may not be able to offer all the products or services available on the Application to you. As a third-party provider, Stocktok reserves the right to determine an applicant’s eligibility and availability
3. Stocktok shall partner with corporate entities including but not limited to investment advisors, research analysts and other intermediaries that are registered with the Securities and Exchange Board of India(“SEBI”) and NBFCs/Banks that are registered with the Reserve Bank of India (“RBI”); for providing the Services
4. When you access the platform/service, you hereby agree and acknowledge that you are solely responsible for any Advisor interactions and its carried out on your discretion and responsibility
5. You may be required to create a user profile on the Platform and provide personal and financial information and you hereby grant your authorization to Stocktok to access,collect, store, and use such data for providing the Services in accordance with the Company’s Privacy policy
6. You acknowledge that you have allowed Us to track & record your interactions with the Advisors on the Platform over Call / Chat / Text / Email / Video or any other channel of communication facilitated by the Platform (Meetings / Consultation) and your response to the Advisor’s advice such as Buy / Sell / Hold actions, Ratings, Reviews, Feedback etc. You authorise Stocktok to access,collect, store, and use such data for providing the Services in accordance with the Company’s Privacy policy
7. You hereby acknowledge and agree that you authorize Stocktok to share the information you provide on the Platform, or that Stocktok receives from your Advisor interactions from intermediaries or third parties, with its affiliates, subsidiaries, and other third parties

E. Breach of the Terms

You agree that any breach of these Terms by you will constitute an unlawful and unfair business practice that may cause irreparable harm to the Company and its affiliates. In the event of such a breach, the Company shall be entitled to seek injunctive or equitable relief, in addition to any other remedies available at law or in equity. If the Company pursues legal action against you for a breach of these Terms, you agree to pay all reasonable attorneys’ fees and costs incurred by the Company in such action

 F. Privacy

You acknowledge and agree that your use of the Application and Services may involve the collection and processing of your personal and financial information which may not be publicly available. You further agree that we may collect and process such information in accordance with our Privacy Policy. By using the Application and Services, you consent to such collection, processing, and use of your personal information. We may use aggregated, anonymized data for various purposes, including but not limited to, improving our Services and conducting market research.

G. Use and Protection of Intellectual Property Rights

All trademarks, logos, service marks, information, and content displayed on the website, including its design, structure, and compilation (collectively, the “Content”), are the exclusive intellectual property of Stocktok, its affiliates, agents, associates, subsidiaries, or third parties who have granted Stocktok permission to use such Content.

You are granted a limited, non-exclusive, and non-transferable license to access and use the Content solely for your personal, non-commercial purposes. You may not:  

• Copy, download, or print the Content for any commercial purpose.
• Post, distribute, transmit, display, publish, sell, or modify the Content.
• Remove any copyright, trademark, or other proprietary notices from the Content

H. Limitation of Liability, Indemnity, and Warranty

1. The Content & Services on this Application is for your information and use only and does not amount to any advice / recommendation to the general user
2. The Content, Products, and Services published on the Platform may contain inaccuracies or errors, including pricing errors. We do not guarantee the accuracy of such information and disclaim all liability for any errors or inaccuracies. We reserve the right to correct any pricing errors on the Platform and to cancel any reservations made under an incorrect price
3. The Advisors providing services on the Platform are SEBI registered independent individual’s or Corporates and Stocktok is not liable for the, Advisory, acts, errors, omissions, representations,warranties, breaches or negligence of any such Advisor
4. In no event shall Stocktok or its directors, employees, associates, partners, or suppliers will be liable to you for any loss or damage that may cause or arise from or in relation to these terms and conditions or due to use of this Application/website or due to the decision made using this Application or availing any product or services from any third-party service provider
5. You agree to indemnify Stocktok or its directors, employees, associates, Advisors, partners or suppliers for all the liabilities (including claims, damages, suits or legal expenses in defending itself in relation to the foregoing) arising due to (i) use or misuse of the Application (ii) non-observance of the duties and obligations under these terms and conditions or due to your acts or omissions (iii) any act, neglect, misconduct or fraud on your part
6. Further, you shall be solely responsible for any financial or non-financial decision taken by you based on services of Stocktok, and Stocktok shall not be liable for any loss or damage caused to you or other users of this Application due to such decisions. You expressly agree that the use of the Application is at your sole risk
7. To the fullest extent permissible pursuant to applicable law, Stocktok and its directors, employees, associates, Advisors, third-party partners or suppliers disclaim all warranties or guarantees – whether statutory, express or implied – including, but not limited to, implied warranties of merchantability, fitness and non-infringement of proprietary rights. No advice or information, whether oral or written, obtained by you from Stocktok or through the Application will create any warranty or guarantee other than those expressly stated herein.

I. Disclaimers

1. The application, including any content or information contained in it or any site related service, or any product or service licensed or purchased through the site, is provided on an “as is” basis and without warranties of any kind, either express or implied, including, but not limited to warranties of title or non-infringement or merchantability and fitness for a particular purpose, other than those warranties which are implied by and incapable of exclusion, restriction or modification under the applicable laws. You expressly agree that your use of the Application is at your sole risk
2. The Company has endeavored to ensure that all the information on the Platform is correct, but the Company neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, Advisory services offered by Advisors, information regarding the Platform Services or otherwise
3. Stocktok does not warrant that your access to the Application and/or related services will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available is free of viruses or other harmful components. You assume the entire risk associated with accessing and using this site and the information contained therein. Stocktok shall not be liable for any irregularities, viruses, or damage to your computer that may result from accessing, availing, or downloading any information from this site.
4. You acknowledge that all interactions, communications, dealings, and transactions between you, listed Advisors and any Third-Party Provider with respect to any products or services offered by such Third-Party Provider are solely between you and the Third-Party Provider. The Company shall not be liable for any costs, damages, losses, or expenses incurred by you or the Third-Party Provider arising out of or in connection with any such interactions, communications, dealings, or transactions.
5. You acknowledge that any products or services advertised or offered by listed Advisors and Third-Party Provider are not warranted, endorsed, guaranteed, or assumed by us. We shall have no liability for any transactions between you and Advisor or any Third-Party Provider. If you choose to engage in any transactions with a Third-Party Provider, you agree to do so at your own risk and exercise due diligence in evaluating such products or services
6. The Company may provide and display content on the Platform which features specific articles/write ups by third parties in relation to the stocks and other financial products. You hereby agree and acknowledge that such content displayed on the Platform does not represent the views and/ or recommendations of the Company. You are required to read the documents carefully before investing in any stocks and/or financial product
7. Market risks are inherent in every investment. Please read all scheme related things carefully. Past performance is not an indicator of future returns.
8. You acknowledge and agree that you are solely responsible for all investment decisions made based on the use of Platform Services. The Company shall not be liable for any losses or damages incurred by you or any other user of this Platform as a result of such investment decisions or any reliance thereon. The Company specifically and expressly disclaims any warranty or representation regarding the accuracy or correctness of any analysis or data generated or reflected while using the Platform Services

J. Refund Policy

The transactions on the Platform with respect to the Advisory Services are non refundable.You hereby agree and acknowledge that once the Advisory Fees is paid the same cannot be refunded to you. The Company does not owe any liability to refund the Advisory Fees  if you decide to discontinue availing services or terminate the Account or under any other circumstances whatsoever. User does not have any right to claim the refund in any condition whatsoever. Advisory Fees once paid shall not be refunded.

K. Dispute / Complaint Resolution

All disputes will be resolved in a fair, effective, and cost-effective manner. We address any concerns of Clients through our Grievance Cell.

In the event of any dissatisfaction / complaints with the Platform Services, you agree to first attempt to resolve the dispute amicably by filing a formal complaint addressed to the Complaint Resolution official. Please write to us on grievance@stocktok.ai. The Complaint Resolution official will get back to the user within a reasonable time from the receipt of any complaint from you.

The decision of the Company on the complaints shall be final and you agree to be bound by the same.

L. Report Abuse

If you encounter any abuse, violation of these Terms, or objectionable content on the Platform, or in your Advisor interactions you are encouraged to report it promptly to the Company. You can report such incidents by email to: grievance@stocktok.ai

M. Force Majeure:

Stocktok shall not be liable for any failure or error in any transaction on the Application or for any failure to perform its obligations under these Terms and Conditions if such failure or delay is caused by a Force Majeure Event. A “Force Majeure Event” means any event beyond the reasonable control of Stocktok, including but not limited to:

• Natural disasters: earthquakes, floods, hurricanes, tornadoes, etc.
  Acts of God: lightning, fire, epidemics, pandemics.
• War, hostilities, acts of terrorism, or civil unrest.
• Government actions: embargoes, sanctions, regulations, or other governmental acts.
• Strikes, lockouts, labor disputes, or other industrial actions.
• Power outages, internet disruptions, or other disruptions to telecommunications infrastructure.
• Acts of third parties: hacking, cyberattacks, data breaches, or other malicious acts.
• Unforeseeable events: pandemics, epidemics, and other public health emergencies.

During the continuance of any Force Majeure Event, Stocktok’s obligations under these Terms and Conditions shall be suspended to the extent such performance is prevented, hindered, or delayed by the Force Majeure Event.

N. Payment:

We strongly recommend making Advisory Fees payment through Stocktok Platform. We neither ask to make payment in an individual Advisor bank account nor in any third party bank account. For the purpose of collecting online payments, the platform is integrated with multiple payment gateways. In case of failure in payments, we shall not be held responsible for such failure. Stocktok shall reasonably help the User(s). However, in such a case, the liability will not be applicable on us or any of our affiliates/group companies. We do not make any representations regarding any other websites listed on the Platform which may be accessed through the Platform, and accordingly shall not be responsible for other contents or use or payments to such websites/platforms.

O. Miscellaneous:

1. Governing laws For the resolution of any disputes arising out of your use of the Services or in connection with these Terms, these Terms shall be governed, interpreted, and construed by the laws of India, without giving effect to any conflicts of law’s provisions. Notwithstanding the foregoing, you agree that (i) Stocktok may bring any proceedings before any court or forum of competent jurisdiction, and you irrevocably consent to their jurisdiction; and (ii) any proceeding brought by you shall be exclusively before the courts in New Delhi, India.
2. Notice  All notices from the Company will be served by email to your registered email address or by general notification on the Platform or by permitted mode. Any notice provided to the Company pursuant to the Terms should be sent to notice@stocktok.ai
3. Severability If, for any reason, a court of competent jurisdiction finds any provision of the Terms and Conditions, or any portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of the parties as reflected by that provision, and the remainder of the Terms and Condition shall continue in full force and effect.
4. Waiver The failure or delay on the part of any party to exercise, or the partial exercise of any of its rights, will not be construed as a waiver of any other right or remedy.
5. Assignment By accepting these terms, you agree that we can transfer, subcontract or otherwise deal with our rights or obligations under them at any time without further notice. It is agreed that you may not assign or otherwise transfer, subcontract any of the terms of this contract to any third party
6. Modification of Terms Company reserves the right to change or modify, from time to time, any provision related to the Service(s) or these Terms, including, but not limited to, changing the scope and extent of the Services and/or include any other type of service, facility or feature within the term “Service,” at its sole discretion. Any such change(s) shall be effective immediately upon the posting of revised Terms and may be notified via Application. Yours’ continually using the Application following the posting of changes constitutes your acceptance and agreement to the changes. If you do not agree with any such change, your sole and exclusive remedy is to terminate your use of the Application. The Client’s use of or access to the Application/Service(s) is further conditioned on the Client’s compliance with the most current version of these Terms being available on the Application at the time of such use.
7. Survival Notwithstanding the termination or rescission of this terms, the provisions of this terms shall continue to apply to those duties and obligations which are intended to survive any such cancellation, termination or rescission, including, without limitation clauses related to Limitation of liability, Indemnity, Warranty, Intellectual Property, Confidentiality, Dispute Resolution, Governing Law and Jurisdiction. Further any provisions of these terms which by implication are to survive the termination of these terms shall survive such termination. Termination of the terms shall not abate the causes of action that have accrued to the Parties prior to such termination.